Author Topic: Help with Flash  (Read 358 times)

audrinaa

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Help with Flash
« on: September 17, 2016, 01:52:22 PM »
I bought a phone and they said that it needed to be recovered and they couldn't figure out how to do it, because they forgot their password. It's an HTC phone I tried to put the serial number in online and nothing comes up for what kind of HTC phone. I have tried to do the system recovery by pushing the volume down and power button. It takes me to the screen that the recovery option is usually on, but it does not give me the recovery option. It says boot from downloader. Does anyone know what I am supposed to do? It is a really nice phone and I want to use it but on the screen where the recovery option should be on the very top it says locked. I have never had a phone with this problem. If I forgot my password I usually had a recovery option with google after 5 failed attempts but it is not giving me that option either. Someone told me to flash it but I can't find out how to do that either. Help would be appreciated. TIA.

 

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