Author Topic: Need help with htc m9  (Read 115 times)

Raiden

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Need help with htc m9
« on: May 24, 2018, 09:58:49 AM »
So for the past weeks,the phone has been acting up like apps would not work properly,and sometimes I would get this error:package installer keeps stopping,but lately it does not even let me give permission to apps in settings it just says package installer keeps stopping and it is driving me wild,at this point I think that only a factory reset would fix it,but I decided to ask around a bit more before that.

Coudy

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Re: Need help with htc m9
« Reply #1 on: May 24, 2018, 09:59:24 AM »
Worth clearing the system cache, that can help some issues. You know how? It's a bit of a PITA on HTC.

Does sound like it's time for a reset, though. Get your stuff off while you can.

Raiden

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Re: Need help with htc m9
« Reply #2 on: May 24, 2018, 10:00:50 AM »
Worth clearing the system cache, that can help some issues. You know how? It's a bit of a PITA on HTC.

Does sound like it's time for a reset, though. Get your stuff off while you can.

Do I do that from the bootloader? it might be a worth a shot

Coudy

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Re: Need help with htc m9
« Reply #3 on: May 24, 2018, 10:01:01 AM »
Ok, I'll write up what I remember. Hang on a sec.

Raiden

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Re: Need help with htc m9
« Reply #4 on: May 24, 2018, 10:01:15 AM »
Ok, I'll write up what I remember. Hang on a sec.
alright thanks

Detonator

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Re: Need help with htc m9
« Reply #5 on: May 24, 2018, 10:01:34 AM »
Clear system cache partition on HTC M*:

    Power off.
    Power on holding volume down as well.
    Hold both power and volume down buttons until boot menu appears — let go of both buttons.
    Use volume buttons to change menu selection, power selects current one (so don't accidentally do factory reset too soon!)
    Use this boot menu to choose ‘reboot to recovery menu’ (erm, think that's the one)
    Phone will reboot to a red Android icon — if you leave this alone it eventually just reboots normally.
    While red icon visible, hold volume up and power buttons until new menu appears, then let go quickly.
    [Be careful here, I don't know if it's possible to accidentally factory reset because you're still holding the select-option power button as well as the change selection commune up button.]
    Again use volume buttons to choose ‘clear system cache partition’ (not data!) — including scary “can't be undone” warning!
    Watch it do it, then the menu is available again.
    Choose reboot.


Raiden

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Re: Need help with htc m9
« Reply #6 on: May 24, 2018, 10:02:11 AM »
Clear system cache partition on HTC M*:

    Power off.
    Power on holding volume down as well.
    Hold both power and volume down buttons until boot menu appears — let go of both buttons.
    Use volume buttons to change menu selection, power selects current one (so don't accidentally do factory reset too soon!)
    Use this boot menu to choose ‘reboot to recovery menu’ (erm, think that's the one)
    Phone will reboot to a red Android icon — if you leave this alone it eventually just reboots normally.
    While red icon visible, hold volume up and power buttons until new menu appears, then let go quickly.
    [Be careful here, I don't know if it's possible to accidentally factory reset because you're still holding the select-option power button as well as the change selection commune up button.]
    Again use volume buttons to choose ‘clear system cache partition’ (not data!) — including scary “can't be undone” warning!
    Watch it do it, then the menu is available again.
    Choose reboot.


alright I did it but it did not fix anything still the same problem :(.Factory reset it is

Detonator

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Re: Need help with htc m9
« Reply #7 on: May 24, 2018, 10:02:37 AM »
Clear system cache partition on HTC M*:

    Power off.
    Power on holding volume down as well.
    Hold both power and volume down buttons until boot menu appears — let go of both buttons.
    Use volume buttons to change menu selection, power selects current one (so don't accidentally do factory reset too soon!)
    Use this boot menu to choose ‘reboot to recovery menu’ (erm, think that's the one)
    Phone will reboot to a red Android icon — if you leave this alone it eventually just reboots normally.
    While red icon visible, hold volume up and power buttons until new menu appears, then let go quickly.
    [Be careful here, I don't know if it's possible to accidentally factory reset because you're still holding the select-option power button as well as the change selection commune up button.]
    Again use volume buttons to choose ‘clear system cache partition’ (not data!) — including scary “can't be undone” warning!
    Watch it do it, then the menu is available again.
    Choose reboot.


alright I did it but it did not fix anything still the same problem :(.Factory reset it is

Ah well, it was worth a punt.

My M9 cocked itself up after a year, requiring a reset, but it did feel like a new phone afterwards.

Keep meaning to do it again…

Raiden

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Re: Need help with htc m9
« Reply #8 on: May 24, 2018, 10:02:53 AM »
Well thanks for the help,guess I will back up my data and do a factory rese

 

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